Anu Arora is currently the Director of Enterprise Systems Management at ServiceNow, where they lead the NextGenOps team, focusing on the transformation of operations using innovation and Agentic AI. Their previous roles include Senior Manager of Enterprise Systems at ServiceNow and various positions at Accenture and HCL Comnet System & Services Ltd., where they specialized in ITSM and CMDB implementations. Anu has extensive experience in automating workflows, integrating AI into processes, and managing IT Asset Management programs, demonstrating a commitment to operational excellence and digital transformation.
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