Benjamin Smith

Benjamin Smith currently holds a position in Strategy & Operations within the Customer Success Organization at ServiceNow since February 2023. Prior experience includes an MBA internship at Wayfair focused on digital media strategy, where a framework for optimizing ROI and SQL scripts for process automation were developed. Benjamin Smith also served as an MBA intern at New York Angels, performing due diligence for early-stage investments. A significant tenure at Deloitte Consulting as a Senior Consultant involved strategy and operations in mergers and acquisitions, including go-to-market advisory and integration planning. Earlier career stages included various actuarial roles at Deloitte, culminating in a managerial position. Educational qualifications include a Master of Business Administration from Columbia Business School and dual degrees in Mathematics and Humanities from The University of Texas at Austin.