Greg Wheeler is a Principal Customer Success Executive at ServiceNow, specializing in driving customer success and optimizing the value of the Now Platform for enterprise accounts. With over 31 years in New York State government and nine years in consulting, Greg has extensive expertise in IT and Enterprise Service Management. Previously, they held roles including Public Sector Vertical Lead at CDW ServiceNow Solutions and Practice Director at Crossfuze, where they focused on optimizing client investments in ITSM platforms. Greg holds a Bachelor of Science in Accounting from SUNY Geneseo and a Master of Science in Computer Management Systems from Union College.
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