James Tan is a Principal Support Account Manager at ServiceNow, a position they have held since 2023. Previously, they served as a Senior Support Account Manager at ServiceNow from 2020 to 2023, and as a Service Delivery Manager at Prudential Services Asia from 2016 to 2020. James also brings extensive experience from roles such as Senior Network Engineer and Global Network Operation Manager at Citi, as well as positions at AT&T, Cisco, and Symantec. They earned a Bachelor of Computer Science with Merit from the National University of Singapore from 2001 to 2004.
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