Jay Bruno is a Staff Software Engineer specializing in Conversational AI at ServiceNow, a role they have held since 2023. With a background as a Client Services Engineer, Jay has accumulated extensive experience in the computer software industry, particularly in areas such as Storage, Java, and Software as a Service (SaaS). Jay previously worked at Attivio as a Professional Services Engineer and Senior Client Services Engineer, among other positions. They earned a Bachelor of Science degree focused in Computer Science and Information Science from Northeastern University in 2010.
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