KL

Kim L.

Vp, Strategy, Planning, And Operations (customer Success Organization) at ServiceNow

Kim L. is a seasoned executive with extensive experience in strategy, planning, and operations across multiple industries. Currently serving as VP, Strategy, Planning, and Operations at ServiceNow, Kim has held pivotal roles at notable companies including Amazon Web Services as Global Sales Strategy Leader and Gulf States Toyota as Director of Strategic Planning. Prior to these positions, Kim led global sales strategy and operations at Micro Focus and directed performance management at Hewlett Packard Enterprise, overseeing financial and operational efforts for multiple business groups. Kim's career began at Nortel Networks as a Senior IT Specialist, followed by a role as a Bank Examiner with the Massachusetts Division of Banks. Educational credentials include an MBA and M.S. in Information Systems from Boston University, along with additional studies in Innovation and Entrepreneurship from Stanford University.

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