Marcus G. is a Learning Strategy & Enablement Leader who specializes in building scalable learning ecosystems. With a diverse background, they served as a Technology Consultant at EverGreen Solutions, a Lead User Technology Specialist at the City of Phoenix, and a Senior Support Account Manager at ServiceNow. Currently, as the Learning Solutions & Delivery Lead at ServiceNow, Marcus designs innovative enablement programs that enhance customer-facing team performance. They have also held positions as an Information Management Specialist for the U.S. Department of State and an ITSM Transformation Manager at Accenture Federal Services, focusing on improving IT service management processes. Marcus is pursuing a Bachelor of Science at Johnson and Wales University and a Master of Science at Marymount University.
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