Payal Bhujwala

Payal Bhujwala is a Senior Product Designer at ServiceNow, focusing on Workflow Automation and Mobile Builders as of August 2024. Prior experience includes serving as a Senior UX Designer at IA Collaborative from March 2021 to July 2024, where significant user experience improvements were achieved for Providence Health's Financial Assistance webpages and user traffic increased for a CDW mobile app. Additionally, Payal has held various design roles, including Design Research Associate at CMU's Human-Computer Interaction Institute and Design Lead at The Pittsburgh Foundation. Educational qualifications include a Master's degree in Human-Computer Interaction from Carnegie Mellon University and a Bachelor of Technology in Information Technology from COEP Technological University.