Rashmi Agrawal

Rashmi Agrawal is a seasoned professional with extensive experience in the technology sector, currently serving as a CRM IT UAT Analyst at ServiceNow since December 2019, focusing on User Acceptance Testing across multiple projects. Previously, Rashmi held roles such as Sr. Business Analyst at DXC Technology, where responsibilities included handling client-facing activities and coordinating issue resolution, as well as being accountable for post-live issues and creating business reports. Earlier experience spans positions at CrimsonLogic Pte Ltd as a Software Engineer, involving UAT mentorship and test script creation, and roles at Accenture and Resort World at Sentosa, emphasizing UAT testing and user documentation. Rashmi began a career as a Software Engineer at CenturyLink and Applibase Software Private Limited and holds a Bachelor of Engineering in Electronics and Telecommunications Engineering from Rajiv Gandhi Prodyogiki Vishwavidyalaya.