Ritesh A. is an experienced technology professional currently serving as the Director of Cloud Automation Engineering at ServiceNow since June 2014, where responsibilities include leading teams to deliver Cloud Automations and overseeing product management for these services. Prior experience includes roles at Visa Inc. and Barracuda Networks as a Senior IT Manager, where Ritesh managed business process improvements across multiple functions, and at VMware as a Senior Manager, focusing on business relationships and process improvements. Ritesh's earlier career included consultancy positions at Tier 1 Innovation, Cap Gemini Ernst & Young, and Capgemini, with a consistent focus on business process enhancements and solution architecture across a diverse range of industries. Ritesh holds an MBA in Management Information Systems and International Business from Symbiosis International University and a BA from Fergusson College.
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