Sara Dougherty

Sara Dougherty serves as Director of CX Strategy - Research and Innovation at ServiceNow since June 2022. Previously, Sara was a Partner at Clearworks from October 2011 to June 2022, focusing on customer experience, insights, and innovation. Notable consultancy roles include Leadership Giving and Relationship Management Consultant for United Way of Northeast Florida, where significant fundraising milestones were achieved, and managing successful campaign strategies for Ashley Smith Juarez and Audrey Moran in high-profile elections. Sara also led development efforts at Sulzbacher Center, enhancing support for the organization, and worked in process improvement at Baptist Health. Educational credentials include a Bachelor's degree in Psychology and English from the University of North Florida.