Stephanie Hall

Stephanie Hall is an accomplished technology and operations leader with extensive experience in account escalations, business relationship management, and organizational leadership. Currently serving as the Senior Manager for Account Escalations at ServiceNow, Stephanie has a proven track record in enhancing customer experiences and improving team efficiency through the development of automated solutions. Prior roles include Director of the Disney Technology Operations Center, where leadership was provided for major incident management and infrastructure operations, and Director of Enterprise Data Centers & Network Services at Jacobs, overseeing global data centers and IT disaster recovery. Stephanie's career began at KPMG US, where strategic responses to client needs were led, and technical support was managed at Arthur Andersen & Co. Academically, Stephanie holds multiple degrees from Chapman University, including a B.S. in Computer Information Systems and two B.A.s in Organizational Leadership.