Wallace Lam

Wallace Lam is a seasoned professional specializing in advisory solutions and technology management, with a career spanning over two decades in the IT industry. Currently serving as a Senior Advisory Solution Consultant at ServiceNow since December 2018, Wallace focuses on implementing innovative AI technologies for clients in Emerging Markets and previously held roles supporting North Asia. Prior experience includes significant positions at Splunk, Microsoft, and Symantec, where Wallace contributed to sales engineering, product management, and technical solution consulting, particularly in areas of information security and enterprise mobility. Wallace began the career at Asiasoft Hong Kong Limited and Ingram Micro, providing pre-sale support and project management. Wallace holds a Bachelor of Arts in Computing from The Hong Kong Polytechnic University.