ServiceOcean steht seit 2013 für eine neue Erreichbarkeit im digitalen Zeitalter. Innovative Softwarelösungen verbessern Kennzahlen und ersetzen Warteschleifen im Service Center, Kaltanrufe im Vertrieb und Wartezeiten vor Ort durch intelligente Termine. Der mehrfach ausgezeichnete Innovationsführer wächst an den Standorten in St.Gallen und Köln.

Information Technology

IT Services

Software

ServiceOcean AG

The Cologne office specializes in IT infrastructure management, focusing on system administration and support services.

Cologne

ServiceOcean AG's headquarters in Aachen, Germany

Thomas Addison

Svenja Raschka

Sandro Ruch

Pia Unke

Franziska Pertek

Teresa Braun

Holger Heinen

Alexander Schagen

Marcel Walker

Bernd Schopp

The Marketing and Sales team at ServiceOcean AG focuses on driving growth and enhancing customer engagement through innovative digital strategies. They leverage online marketing tactics, manage client relationships, and develop tailored sales approaches to replace traditional service methods with efficient, intelligent solutions. This collaborative team ensures that ServiceOcean's offerings effectively reach potential clients and meet the evolving needs of existing customers.

Marketing and Sales

The Software Development team at ServiceOcean AG is responsible for designing, building, and implementing innovative digital solutions that enhance service center efficiency and streamline customer interactions. Comprising software developers and implementation consultants, the team collaborates to create user-friendly applications that minimize wait times and optimize scheduling, ensuring a seamless experience for clients in the ever-evolving digital landscape.

Software Development

This department is responsible for developing and implementing strategies to promote products and services, enhance brand awareness, and engage with customers.

Marketing Department

This department focuses on ensuring client satisfaction and fostering growth through effective relationship management.

Customer Success

The Product Management and Design team at ServiceOcean AG is responsible for guiding the development of innovative software solutions that enhance customer interactions and streamline service processes. This team collaborates closely to define product vision, design user-centric interfaces, and ensure that all offerings align with market needs and the company's strategic goals, ultimately driving growth and improving operational efficiency.

Product Management and Design

This department focuses on creating user-centric designs and interfaces to enhance the overall user experience.

ServiceOcean AG

Org chart

Board & advisors

Teams

Marketing and Sales

Software Development

Marketing Department

Customer Success

Product Management and Design

User Experience Design

Offices

ServiceOcean AG

Org chart

Board & advisors

Teams

Marketing and Sales

Software Development

Marketing Department

Customer Success

Product Management and Design

User Experience Design

Offices

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