Alexandra Kalinowski is an experienced professional in international customer experience and B2B strategies. Currently serving as Team Lead for International CX & B2B at Plan.Net Group since July 2021, Alexandra oversees a team of bilingual consultants focused on social media management and content creation for global brands. Prior to this role, Alexandra was a Senior International Consultant at Occupi Digital Ltd, where responsibilities included developing and managing social media strategies for premium alcoholic brands. At SapientNitro, Alexandra led a creative team to produce social media content for British Airways’ international markets. Earlier experience includes heading the London community for Zomato, focusing on user growth and partnerships. Alexandra holds a BA in International Studies and German Studies from the University of Michigan and completed the altMBA program in 2019.