Daniel Watania

Daniel Watania is an experienced professional with a diverse background in customer support, multimedia production, software testing, and graphic design. Currently serving as a Customer Support Engineer at ServiceRocket since July 2022, Daniel also operates a multimedia business as a Certified Sound Engineer and Entertainment Solution Provider. Prior to this, Daniel contributed as a Software Tester at Mitrais and held the position of Head Graphic Designer at PT. Indonesia Unggul Maju. Earlier roles include Quality Assurance for Consolsys Sdn Bhd and Application Engineer at ServiceRocket, specializing in Atlassian JIRA products. Daniel holds a Bachelor of Science degree in Computer and Information Systems Security from Asia Pacific University of Technology and Innovation, earned between 2007 and 2010.