Sayed Bares

Sayed Bares is a seasoned professional in customer success and technical support, currently serving as a Senior Consultant II at ServiceRocket since January 2018, where responsibilities include conducting customer success case reviews and managing client communication. Previously, Sayed held roles as a Senior Support Engineer and Application Support Engineer, focusing on operational improvements and process automation through coding in Python, Java, and Bash. Sayed's experience also includes a position as a Technical Support Specialist at Appfire, where Sayed enhanced operational efficiency by generating support health check reports. In terms of education, Sayed holds an MBA in Strategic Management and a Bachelor's degree in Computer Science, both from International Islamic University Malaysia.