Yi Ming Kuan

Yi Ming Kuan is an Appfire Senior Engineer II at ServiceRocket with extensive experience in providing configuration guidance for various Appfire Jira applications. Since July 2011, Yi Ming has also contributed to mentoring new hires and interns in Santiago, Chile, and has played a key role in troubleshooting customer issues in collaboration with global engineering teams. Prior roles include Technical Solutions Engineer at Mirantis, focusing on enterprise container orchestration products and automation tools, and Application Engineer at Adobe, where Yi Ming developed mobile apps across multiple platforms. Earlier experience includes consulting at Enovade Sdn Bhd, specializing in custom SharePoint solutions. Yi Ming holds a Bachelor of Applied Science in Computer Science from RMIT University, obtained in 2008.