Jordan B.

Jordan B. is an accomplished customer success professional with extensive experience in strategic management and operations. Currently serving as a Senior Customer Success Manager at ServiceTitan since August 2023, Jordan previously held various leadership roles including Head of Customer Success at Clarity Value and Director of Customer Integration Experience at LeaseQuery, where significant contributions included developing renewal playbooks and establishing customer success departments. Earlier in the career at SalesLoft, Jordan focused on enhancing customer engagement within modern sales organizations. Jordan's operational expertise also spans roles at AmeriPark, culminating in a Vice President position, and foundational experiences at Ameripark as a National Program Director. Jordan holds a degree in Sports Management, Communication and Media Studies from Kennesaw State University.