Mobile and web-based field service management software to streamline operations, improve technician productivity and give an amazing customer experience.

Software

ServiceTrade

ServiceTrade's headquarters in Durham, NC, United States

Billy Marshall

Brook McShane Bock

Eric Schieck

Josie Harvey

Adrianna Nowell

Amy Robertson

Drew Peters

Brian Smithwick

The Customer Success Team at ServiceTrade ensures clients effectively utilize the company's field service management software. They guide customers through implementation, onboarding, and ongoing support to optimize operations and enhance technician productivity. This team is dedicated to delivering exceptional customer experiences, managing strategic accounts, and addressing technical inquiries to ensure customer satisfaction and success.

Customer Success Team

The Sales Development Team at ServiceTrade focuses on identifying and qualifying potential leads, initiating contact with prospective customers, and nurturing these leads to set up meetings and demos for the sales executives. Their efforts help to streamline the sales process, ensuring that the sales team can focus on closing deals with highly qualified prospects.

Sales Development Team

The Software Engineering Team at ServiceTrade develops and maintains robust mobile and web-based field service management software. The team focuses on streamlining operations, enhancing technician productivity, and providing exceptional customer experiences. They specialize in software development, system integrations, site reliability, and quality assurance, ensuring a seamless and reliable product for users.

Software Engineering Team

The Leadership Team at ServiceTrade is responsible for setting the strategic direction of the company, driving innovation in field service management solutions, and ensuring growth across all departments. They collaborate to enhance operational efficiency, improve customer satisfaction, and align the organization’s objectives with market demands, while fostering a culture of excellence and accountability. Their diverse expertise in sales, technology, marketing, and operations enables them to steer the company towards achieving its mission of empowering field service businesses.

Leadership Team

The Account Management Team at ServiceTrade is responsible for cultivating and maintaining strong relationships with clients, ensuring their satisfaction with the company's field service management software. They provide tailored support and strategic guidance to optimize the use of ServiceTrade's solutions, enhancing technician productivity and customer experience across various geographic regions.

Account Management Team

The Project Management team at ServiceTrade oversees and coordinates the successful execution of projects related to mobile and web-based field service management software. This team ensures timely delivery, manages resources, and aligns project outcomes with business objectives to enhance technician productivity and deliver exceptional customer experiences.

ServiceTrade

Org chart

Teams

Customer Success Team

Sales Development Team

Software Engineering Team

Leadership Team

Account Management Team

Project Management

Offices

ServiceTrade

Org chart

Teams

Customer Success Team

Sales Development Team

Software Engineering Team

Leadership Team

Account Management Team

Project Management

Offices

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