Mobile and web-based field service management software to streamline operations, improve technician productivity and give an amazing customer experience.

Software

ServiceTrade

ServiceTrade's headquarters in Durham, NC, United States

This department assists customers by addressing their inquiries and resolving issues related to products and services.

Customer Support

This department focuses on managing client relationships and driving account growth.

Account Management

This department focuses on generating new business opportunities and fostering customer relationships to drive growth.

Business Development

The Customer Success Team at ServiceTrade ensures clients effectively utilize the company's field service management software. They guide customers through implementation, onboarding, and ongoing support to optimize operations and enhance technician productivity. This team is dedicated to delivering exceptional customer experiences, managing strategic accounts, and addressing technical inquiries to ensure customer satisfaction and success.

Customer Success Team

The Sales Development Team at ServiceTrade focuses on identifying and qualifying potential leads, initiating contact with prospective customers, and nurturing these leads to set up meetings and demos for the sales executives. Their efforts help to streamline the sales process, ensuring that the sales team can focus on closing deals with highly qualified prospects.

Sales Development Team

The Software Engineering Team at ServiceTrade develops and maintains robust mobile and web-based field service management software. The team focuses on streamlining operations, enhancing technician productivity, and providing exceptional customer experiences. They specialize in software development, system integrations, site reliability, and quality assurance, ensuring a seamless and reliable product for users.

Software Engineering Team

This department is responsible for ensuring customer satisfaction and managing the relationship between the company and its clients.

People (4)

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Other teams

Account Management

Business Development

Customer Success Team

Sales Development Team

Software Engineering Team

Customer Success