Elad CRM
Avikam Drukman is an experienced Salesforce Consultant currently working at Elad CRM since July 2022. Previously, Drukman held similar roles at CloudX Solutions and Ofakim Group, where the focus was on customer success for a SaaS company in the fintech sector. Prior to these positions, Drukman served as a Customer Success & International Transactions Specialist at Bank Leumi, where responsibilities included customer relationship building and onboarding. Experience as a Customer Relation Academic Consultant at MLA involved student engagement and enrollment support. In earlier roles, Drukman was a Business Development Manager at Laka Manicure Express Ltd., achieving significant sales growth and introducing new services. Drukman also worked as a Corporate Credit Analyst at Bank Hapoalim, handling financial reports and negotiations. Educational qualifications include a Bachelor of Arts in Business from Ono Academic College and a degree in Management from The Open University of Israel.
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Elad CRM
Elad Crm Is the largest CRM division in Israel. We are Salesforce Alliance partner, Microsoft gold partner and the exclusive representative of Pega in Israel. We provide professional services for all customers, including: consulting, customization, implementation, development and training services. To date, we have successfully delivered hundreds of implementation projects in various vertical markets and with businesses and NPOs of varying sizes. Our consulting & implementation best practices help our customers gain more benefits from their CRM implementation, in a shorter period of time. Our customization & development expertise allows us, when necessary, to extend and enhance the platforms in order to achieve an optimal fit to our customer's business requirements.