Elad CRM
Daniela Shibi is an experienced Salesforce Administrator currently employed by Elad CRM since April 2021. Prior to this role, Daniela served as the Training & Support Manager for the IT department at Helen Doron Educational Group from July 2007 to September 2018, where responsibilities included developing training tools for a large international organization, managing Salesforce support, and organizing training programs. Additionally, Daniela has held roles such as Customer Account Manager and Business Development Counsellor at Helen Doron Educational Group, Logistics and Administrations Manager at Palrig Naot, and Consular Desk staff at the Embassy of Israel in Bulgaria. Daniela's career began in translations and subtitling at the Israel Broadcasting Authority. Academic qualifications include an M.A. in Organizational Behavior Studies from the University of Haifa and a Bachelor of Arts in Sociology, Anthropology, and Far East Studies from The Hebrew University of Jerusalem.
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Elad CRM
Elad Crm Is the largest CRM division in Israel. We are Salesforce Alliance partner, Microsoft gold partner and the exclusive representative of Pega in Israel. We provide professional services for all customers, including: consulting, customization, implementation, development and training services. To date, we have successfully delivered hundreds of implementation projects in various vertical markets and with businesses and NPOs of varying sizes. Our consulting & implementation best practices help our customers gain more benefits from their CRM implementation, in a shorter period of time. Our customization & development expertise allows us, when necessary, to extend and enhance the platforms in order to achieve an optimal fit to our customer's business requirements.