Conzuelo Contreras is an experienced professional in the fields of tourism and innovation, currently serving as Encargada at Servicio Nacional de Turismo since April 2024 and as Encargada Nacional de Turismo Accesible e Igualdad y Equidad de Género at SERNATUR since May 2015. Contreras has a strong background in project management, having developed and managed various initiatives focused on accessibility, online training in tourism, and industry surveys. Previous roles include Gerente de Emprendimientos Tecnológicos e Innovación at Corporación Santiago Innova and Analista de Innovación at Coopeuch. Conzuelo holds multiple degrees, including a degree in Ecoturismo from Universidad Andres Bello and diplomas in project design, Chilean wine, and gender perspective in tourism development.