Servion enables business transformation for enterprises in the area of customer experience management (CEM). Over the past two decades, Servion has evolved from being a single channel (voice) interaction expert to being an industry pioneer in omnichannel customer experience. Servion manages over 10 billion customer interactions annually across 60 countries in 6 continents. 

Information Technology

Servion Global Solutions

Servion Global Solutions' headquarters in Chennai, India

Bryce Gibson

Prakash Arunachalam

Bruce Eidsvik

Josephraaj R V

Adrian McCann

David Raj

Frank Tersigni

R. V. Josephraaj Vedamuthu

Hamid Akhavan-Malayeri

The Human Resources Team at Servion Global Solutions is responsible for attracting, developing, and retaining top talent to support the company’s growth and innovation in customer experience management. They oversee recruitment strategies, employee engagement initiatives, and performance management processes, ensuring that the workforce remains aligned with the organization's objectives and values. Additionally, the team fosters a diverse and inclusive workplace culture while implementing HR policies and practices that enhance operational efficiency across the globe.

Human Resources Team

The Sales and Business Development team at Servion Global Solutions is dedicated to driving growth by identifying and securing new business opportunities in the customer experience management sector. They work collaboratively to forge strategic partnerships, develop comprehensive sales strategies, and expand the company's reach across various regions, ensuring the delivery of innovative omnichannel solutions to clients worldwide.

Sales and Business Development

The Engineering and Technical Roles team at Servion Global Solutions is responsible for designing, developing, and implementing advanced technology solutions that enhance omnichannel customer experience management. This team specializes in software engineering, system architecture, and delivery engineering, ensuring the seamless integration of various communication channels to manage billions of customer interactions efficiently. Their expertise drives innovation and supports Servion's mission of transforming enterprise businesses through tailored customer experience solutions.

Engineering and Technical Roles

The Leadership Team at Servion Global Solutions drives strategic initiatives that enhance customer experience management across various channels. Comprising the CHRO and Chief Delivery Officers, this team focuses on aligning organizational goals with innovative service delivery, fostering a culture of excellence, and ensuring operational efficiency to manage billions of customer interactions globally.

Leadership Team

The Project Management and Delivery team at Servion Global Solutions oversees the planning, execution, and successful delivery of customer experience management projects. They ensure that initiatives are aligned with client objectives and company strategy, overseeing resources, timelines, and budgets while fostering collaboration across departments. With a focus on innovation and efficiency, this team plays a critical role in enhancing omnichannel solutions that meet the diverse needs of enterprises worldwide.

Servion Global Solutions

Org chart

Board & advisors

Teams

Human Resources Team

Sales and Business Development

Engineering and Technical Roles

Leadership Team

Project Management and Delivery

Offices

Servion Global Solutions

Org chart

Board & advisors

Teams

Human Resources Team

Sales and Business Development

Engineering and Technical Roles

Leadership Team

Project Management and Delivery

Offices

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