Jacovius McKinney is an accomplished IT professional with extensive experience in technical support and help desk roles. Currently serving as an IT Help Desk Analyst III at the Georgia Department of Public Health since January 2022, Jacovius provides advanced support while mentoring junior staff. Additional roles include Help Desk Support Specialist at ServIT, and previous positions as Help Desk Analyst I and II at Phoebe Putney Health System and Atrium Health Navicent, respectively, focusing on troubleshooting hardware, software, and network issues. Educational qualifications include a Bachelor of Applied Science in Information Technology from Kennesaw State University and an Associate of Applied Science in Networking Specialist from Albany Technical College.
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