Servitization Service Design Laboratory is a consulting design agency that focuses on conducting user research, improving customer experience, designing products and services, creating service strategies and service innovations.


Scope of work:
· Conducting high-quality consumer and design research;
· Audit interaction processes and mapping experience;
· Search of opportunities and creation of innovations in products and services;
· CX-strategy business modeling;
· Design workshops & service innovation sprints
· Promotion of education: design-thinking, service design, service innovation, improve user experience, service experience management

Servitization Service Design Laboratory

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Teams

Offices

Servitization Service Design Laboratory

Org chart

Teams

Offices

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