Daniel McCrystal

Daniel McCrystal has a diverse work experience spanning across various industries and roles. Daniel started their career as a Sales Specialist at Victoria's Secret, where they demonstrated excellent customer service and displayed expert product knowledge. Daniel then moved on to Macy's as a Chanel Account Coordinator, responsible for managing a sales territory and providing training sessions. McCrystal later transitioned to CareMount Medical, working as a Practice Support Transformation Coach, where they spearheaded projects to improve patient and provider experience. Daniel also worked as a Practice Assistant during this time. McCrystal then joined SANS Institute as a ServiceNow Administrator, where they administered and developed the ServiceNow platform and applications. Daniel also provided tier-1 support for SANS/GIAC clients and employees. Later, they worked at ICF as a Senior ServiceNow Business Analyst before joining Servos as a Business Analysis & Advisory Services Lead. Throughout their career, McCrystal has demonstrated strong analytical skills, the ability to collaborate with stakeholders, and expertise in implementing scalable solutions.

Daniel McCrystal pursued their education in a chronological manner. From 2016 to 2017, they attended Dutchess Community College, where they obtained an Associate of Science degree in Information Management. Following that, from 2018 to 2020, they attended Penn State University, graduating with a Bachelor of Science degree in Security and Risk Analysis. In addition to their degrees, Daniel also holds certifications, including a Bachelor of Science certification from Penn State University and a ServiceNow Certified System Administrator certification, both obtained in unspecified years.