Steve Lancaster is an experienced professional with a comprehensive background in management, technology, and education. Since September 2011, Steve has served as the Senior Manager of Franchise Systems at Servpro Industries. Prior to this role, Steve was a faculty member at the University of Phoenix from May 2008 to December 2012, instructing undergraduate and graduate business and IT courses. Steve's management expertise was further developed as the Manager of Retail Systems at Cracker Barrel from April 1996 to July 2011, overseeing software development in retail, CRM, and e-commerce. Earlier career experiences include serving as a Principal Engineer at Litton Data System, focusing on communications and training systems for Navy warships, and working as a Systems Analyst at South Mississippi Electric Power Association. Steve holds an MBA and a BS in Computer Science from The University of Southern Mississippi, completing the MBA in 1993 and the BS in 1985.
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