Shelley Johnson

Shelley Johnson is an accomplished professional with extensive experience in customer relations and operations within the water industry. Currently serving as the Customer Experience Assurance Lead at SES Water since April 2016, Shelley has held various roles including Customer Operations Manager, Customer Relations Manager, and Customer Relations Team Leader. Prior experience includes a position as Customer Relations Officer at Sutton and East Surrey Water from April 2015 to 2016, and a progression from Customer Service Advisor to Senior Customer Service Advisor from 2008 to 2015 at the same company. Educational background includes attendance at Warlingham School.