Customer Success and Account Management

The Customer Success and Account Management team at Session AI ensures that clients maximize the value from our in-session marketing platform. This team collaborates directly with customers to provide strategic guidance, technical support, and tailored solutions to optimize their ecommerce performance. They work to maintain high client satisfaction, drive adoption, and achieve measurable results such as increased conversion rates and revenue growth. Through regular touchpoints and proactive account management, they ensure that leading brands like KOHL's and Men’s Wearhouse achieve their marketing goals with our innovative technology.