Sestek is a conversational automation company working on AI-powered solutions for customer service since 2000. Our R&D team of 100+ engineers develops conversational products built on technologies such as speech recognition (SR), natural language processing (NLP), and voice biometrics. We help digitize customer service operations of 400+ enterprise clients in 20 different countries around the globe.

Sestek was acquired by Unifonic, one of the leading Communications Platform as a Service (CPaaS) providers, in 2022.

OUR PRODUCTS
Knovvu Virtual Agent
With 100% in-house developed Speech Recognition (SR) and Natural Language Understanding (NLU) technologies, Knovvu Virtual Agent understands customer intent and responds without the need for live agents. Our market-leading speech recognition accuracy rate enables Knovvu Virtual Agent to effectively automate simple tasks, help increase self-service and decrease costs for customer service operations.

Knovvu Analytics 
Knovvu Analytics collect 100% of customer interaction data at customer service channels and convert it into meaningful information for decision-makers. The solution provides critical insights to understand customers better and help to improve their experiences. Equipped with advanced quality management tools, Knovvu Analytics enable supervisors to objectively score and maximize agent performance with tangible feedback

Knovvu Biometrics 
Monitoring more than 100 unique parameters of the voice, Knovvu Biometrics can authorize callers within seconds. Being a language, accent, or content independent, it provides a seamless experience in real-time.

AI/ML

Enterprise Software

Software Engineering

Technology

Telecommunications

SESTEK

Levent Arslan

Ahmed Shaif

Tayfun Kaya

Semih Sayan

Rabia Vural

Haider Malik

Azime Kennedy

Alihan Ozgoc

Muhammed Turgut

Deaa Aldin Alloush 🇵🇸

Pinar Aker

Muhammed Yusen

Cansu Kirtay

A. Serdar Karadayi

Serhan Mert Kir

Ali Haznedaroglu

Anıl Ayhan

Baran Bursaligil

The Sales and Marketing team at SESTEK is responsible for driving the growth and visibility of the company's AI-powered conversational automation solutions. This includes developing and executing marketing strategies, managing customer relationships, and coordinating sales efforts across diverse regions such as MEA, APAC, and North America. The team focuses on understanding customer needs, promoting products like Knovvu Virtual Agent and Knovvu Analytics, and leveraging data insights to enhance sales performance and customer engagement.

Sales and Marketing

Software Development Team

Product Management and Analysis

Sales and Marketing

About

Team members

Other teams at SESTEK

Software Development Team

Product Management and Analysis