Jennifer Fan is a Customer Success Manager at Set Sail Software - Chatbot.com.hk, where experience includes overseeing customer relations since November 2021. Prior to this role, Jennifer held positions at CMRS Group (HK) as Assistant Manager from August 2018 to October 2021, where responsibilities encompassed developing marketing campaigns, coordinating projects, and leading teams. Previous roles also include positions at CLP and internships at AIESEC and the Industrial and Commercial Bank of China, providing a solid foundation in digital marketing and communications. Educational credentials include a Bachelor's degree in Information Systems & Management from HKUST Business School and participation in the International Summer Programme at BI Norwegian Business School.
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