Vicki O'Brien is an accomplished leader with extensive experience in customer service and operations, currently serving as the Director of Operations at SkyShowtime. Previously, Vicki held significant roles at British Airways, including Director of Global Operations and Director of Heathrow Customer Service, where they optimized operations for millions of customers and led large teams to deliver outstanding service. Vicki has also acted as Interim Director of Customer Experience at Cignpost Diagnostics, significantly enhancing customer satisfaction during their tenure. With a degree from the University of Birmingham, Vicki continues to seek exciting Non-Executive opportunities that prioritize customer-centric practices.
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