Emre Köymen

Emre Köymen is the Head of Contact Center at Setur, where they are responsible for managing in-house and outsourced operations across multiple locations. Previously, Emre held various roles in customer experience and call center management, including positions at DeFacto, Prosegur, and Kale Alarm. Emre's expertise earned them the CX Awards Turkey for the "Best use of technology in Customer Experience" in 2021. They hold a degree in Mechanical Engineering from Istanbul University, which they completed in 2016.