Theresa Sales

Theresa Sales is an accomplished professional with extensive experience in customer support operations and management. Currently serving as Head of Customer Support Operations at Seven Seven since February 2020, Theresa oversees a diverse team, establishes vendor performance goals, and focuses on cost-effective automation initiatives. Previous roles include Senior Customer Service Manager at 310 Nutrition, where Theresa managed 24/7 call center operations, and Site Director at Transfast, responsible for customer service and fraud prevention. Theresa's career also includes consulting positions at JPMorgan Chase & Co. and client relations management at VXI Global Solutions, as well as various leadership roles at Bank of America, where skills in relationship building, operations management, and client service were honed. Theresa holds a Bachelor's degree in Mass Communication/Media Studies from Colegio de San Juan de Letran.