Adam Coles

Adam Coles has extensive experience in customer strategy and service delivery, currently serving as the Customer Strategy and Experience Lead at Severn Trent since June 2013. Prior roles at Severn Trent include Regional Customer Relationship Lead and Service Delivery Support Manager. Adam also worked at Severn Trent Water from November 2008 to April 2013, where responsibilities included Improvement Project Manager, Change Leader, and Asset Optimisation Technician. Adam's educational background includes attendance at Alleynes High School from 1983 to 1986.