Monica Diaz

Monica Diaz has a diverse work experience spanning several years. Monica'smost recent role is as a Sales Support Specialist at SEW-EURODRIVE - USA, starting in September 2022. Prior to that, they worked at TikTok as a Senior Associate from September 2020 to August 2022.

Monica also has experience in customer support roles. Monica worked at Eventbrite as a Customer Support Representative from December 2019 to April 2020, where they assisted creators with their events through phone, chat, and email.

Before Eventbrite, Monica held a Customer Service Representative role at SEW-EURODRIVE - USA from May 2017 to January 2019, where they managed orders, resolved customer issues, and collaborated with other departments for on-time deliveries.

Monica's earlier work experience includes a role as a Department Manager at Hobby Lobby from September 2015 to May 2017, where they provided customer assistance and managed product selection. Monica also worked as a Customer Consultant at FedEx Office from September 2014 to September 2015, offering printing, graphics, and shipping expertise.

Monica's earliest experience is in the hospitality industry, where they worked at Longhorn Steakhouse as a Hostess, Server, and Expo from April 2011 to August 2014. In addition to greeting and communicating with guests, they were involved in training new employees.

Monica Diaz pursued a Master of Computer Applications (MCA) degree at Navarro College, although the specific start and end years are not provided. In 2014, they attended ITT Technical Institute in Pittsburgh to study Network and System Administration/Administrator, completing their studies in 2015. Prior to that, from 2009 to 2010, Monica attended Southwest Career College where they focused on Medical/Clinical Assistant studies.