Tram Nguyen

Tram Nguyen is an accomplished professional specializing in customer success and account management, currently serving as Senior Manager of Account Management at SewerAI since May 2025. Prior experience includes roles such as Senior Customer Success Manager at SupportLogic, where Tram enhanced customer experience through AI-driven insights, and Senior Manager of Customer Success at Motive, leading a team managing a $20M+ ARR portfolio. Tram's career began at Outcome Chains, Inc. as the founding CSM, successfully establishing the Customer Success function, and includes previous experiences at MaintenanceNet and TSIA, managing enterprise portfolios and driving significant growth in customer engagement. Tram holds a Bachelor of Science degree in Business, Management, Marketing, and Related Support Services from UC San Diego.