Hadi Alaoua

Hadi Alaoua, MS IT, is an experienced IT Operations Specialist at Sezzle, where responsibilities include providing technical support for over 200 employees and collaborating with various departments to maintain technological processes. Previously, Hadi held roles as a Support Automation and Integration Specialist, where focus was on transitioning the ticketing system to ZenDesk, and as a Customer Experience Representative, addressing Tier 1 support tickets using LiveAgent. Hadi's background includes serving as an Audio Visual Operator at the University of Minnesota-Twin Cities and a Computer Lab Volunteer at Al-Amal School, cultivating a strong foundation in IT. Hadi holds a Bachelor's Degree in Information Technology from the University of Minnesota and a Master of Science in Information Technology from the University of Wisconsin-Stout.