Ross F.

Escalation/communication Specialist at Sezzle

Ross F. has a diverse professional background with extensive experience in customer experience, management, and production. Currently serving as a US, Canada & EU Shopper Experience Agent at Sezzle since September 2020, responsibilities include resolving customer inquiries and enhancing client experiences. Previously, Ross held roles in communication as an Escalation/Communication Specialist and as a Shopper Experience Manager, focusing on team success and operational efficiency. Additionally, Ross co-founded the Late Nite Bites Podcast, overseeing content creation and social media strategies. Experience also includes management positions at Seven Grams Caffe and production roles at Don't Tell Mama and other establishments. Ross holds a Bachelor of Arts from Northwestern University.

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Sezzle

13 followers

Sezzle is an alternative payment platform that increases sales and basket sizes by enabling interest-free installment plans at online stores. Consumers pay over time, but our merchant partners are paid upfront, eliminating risk of fraud or non-payment.


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51-200

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