SFR
Vanessa Angelle TCHOUNTEU is a seasoned network and security engineer with experience in technical account management and incident troubleshooting. Currently employed at SFR Business since April 2019, responsibilities include managing network, security, and Wi-Fi incidents and implementing VPNs for various clients and their partners. Prior to this, Vanessa worked as a Level 2 Technical Support Engineer at Orange Business Services, focusing on incident ticket management and diagnostics. Vanessa's earlier role as a Technical Intern at SPIE ICS involved preparing disaster recovery plans and implementing a new network infrastructure for clients. Vanessa holds a Master 2 degree in system network administration and infrastructure, as well as a degree in IT systems management and telecommunications from 3iL Ingénieurs.
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