Catrina Lau

Catrina Lau is a Brand Operations Specialist at Shack Shine since May 2021, previously serving as a Brand Coordinator. Catrina's experience at Aritzia from December 2016 to May 2021 includes roles as Service Manager, Service Associate, Floor Manager, Service Advisor, and Style Advisor. In these positions, Catrina managed client services, executed operational processes, and fostered memorable client experiences while developing long-lasting relationships through personalized styling. Catrina holds a Bachelor of Arts in Psychology from The University of British Columbia, completed in 2021.