Hope H. has a diverse work experience and has held various roles in different companies. Hope started their career in 2000 as an Account Executive at Broadwing Communications, where they generated and qualified B2B sales leads. In 2003, they joined Vacations To Go as the Director of Foreign Language Sales, where they managed a multilingual sales staff and consistently increased annual margins. In 2014, Hope started their own consulting firm, H.L. Hightower Consulting, LLC, where they served as the Owner and Principal Consultant. Hope joined Island Hospitality Management in 2016 as the Housekeeping Manager and later also worked as a Guest Services representative. Currently, they are working at Shah Smith & Associates, Inc. as the Administrative Director.
Hope H. obtained a Bachelor's Degree in Psychology from Texas A&M University from 1992 to 1999. Additionally, they also received a Bachelor of Arts (B.A.) in Psychology from Universidad San Francisco de Quito from 1994 to 1996. In 2015, they obtained a certification in General Lines Agent from the Texas Department of Insurance.
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Shah Smith & Associates, Inc.
Shah Smith & Associates, Inc. (SSA) is a 100+ employee Mechanical, Electrical, and Plumbing (MEP) consulting engineering firm with offices in Houston, Austin & Dallas. SSA specializes in design, construction management and commissioning of facilities in the areas of research, healthcare, higher education, K-12 schools, public works, aviation, and government. SSA produces award winning projects in sustainable design and is recognized as one of the premier MEP firms in Texas. As a minority-owned business, Shah Smith & Associates is certified by the State of Texas as a HUB as well as local and regional entities throughout the State of Texas. We are also certified as a MWBE and small business by the City of Houston. Our services are about striking a balance, increasing reliability, reducing life-cycle costs, maximizing energy efficiency, minimizing environmental impact, complex integration of systems, simplified maintenance protocols, and anticipating future technological needs. Clients appreciate our focus on performance standards and cost objectives. Architects value our willingness to look beyond the expected in designing systems to meet aesthetic and sustainability requirements. Our attention to detail makes for a smooth construction process.