Won Lun Liu

Won Lun Liu currently serves as the IT Technical Support Manager at Shake Shack, a position held since March 2019, where responsibilities include leading and mentoring a team of engineers, identifying call trends, and managing third-party IT service providers. Prior experience includes roles as IT Manager and Assistant IT Manager at Legends from March 2012 to March 2019, focusing on troubleshooting infrastructure issues and maintaining IT standards. Liu's earlier positions include Computer Support Technician at NYU Institute of Fine Arts and Technology Support Technician at Satellite Academy High School, where tiered support and management of technology resources were key duties. Liu holds a Bachelor of Business Administration in Computer Information Systems from Baruch College CUNY.