Mbongeni Mdletshe

Mbongeni Mdletshe is an experienced hospitality professional currently serving as Resorts Concierge at Noble Resorts South Africa and as Head Concierge at Umhlanga Arch Properties. With a career spanning over a decade, Mbongeni has held various roles including Head Concierge/Guest Relations at The Capital Hotels & Apartments and Owners Service Concierge at Fairmont Zimbali Lodge and Resort. Responsibilities have included managing reservations, inventory accuracy, guest relations, and handling complaints with a calm and professional demeanor. Mbongeni's background also includes roles in guest services and reception at Three Cities Group and The Red Carnation Hotel Collection. Educated at the South African Butler Academy, Mbongeni holds an International Butler Certificate in Hospitality Administration/Management.