Mbongeni Mdletshe

Guest Relations Officer at Shamwari Private Game Reserve

Mbongeni Mdletshe is an experienced hospitality professional currently serving as Resorts Concierge at Noble Resorts South Africa and as Head Concierge at Umhlanga Arch Properties. With a career spanning over a decade, Mbongeni has held various roles including Head Concierge/Guest Relations at The Capital Hotels & Apartments and Owners Service Concierge at Fairmont Zimbali Lodge and Resort. Responsibilities have included managing reservations, inventory accuracy, guest relations, and handling complaints with a calm and professional demeanor. Mbongeni's background also includes roles in guest services and reception at Three Cities Group and The Red Carnation Hotel Collection. Educated at the South African Butler Academy, Mbongeni holds an International Butler Certificate in Hospitality Administration/Management.

Location

Orange Farm, South Africa

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Shamwari Private Game Reserve

Shamwari Private Game Reserve is a conservation orientated 5-star safari destination, situated in the heart of the Eastern Cape in South Africa. Shamwari, meaning “my friend” in Shona, is the pinnacle of private game reserves and home to the coveted Big 5. It’s a place where guests can exist in harmony with nature. Shamwari has 6 lodges and 1 explorer camp; each providing distinct experiences. From exclusive tranquillity, effortless family enjoyment or the back-to-nature appeal of a luxury tented camp.


Employees

201-500

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