Fiona Hagan serves as General Manager at Shangri-La Rasa Ria Resort & Spa, bringing extensive hospitality management experience from previous roles as General Manager at The St. Regis Changsha and various leadership positions within Starwood Hotels & Resorts Worldwide, Inc., including Regional Director of Sales & Marketing for South East Asia. Fiona Hagan's educational background includes studies at the Australian Institute of Business from January 2023 to December 2024, and a non-award global program in Business Administration and Management at Macquarie Business School between 2019 and 2021.