Sarah Brown

Sarah Brown is an experienced professional in the hospitality and customer service sectors, currently serving as the Executive Assistant to the Director of Operations at Shangri-La Group since March 2023. Prior to this role, Sarah worked at HCF Australia as a Member Care Consultant from November 2020 to June 2023 and gained valuable experience in guest relations at Shangri-La Hotels and Resorts as a Guest Services Associate from November 2017 to November 2020. Earlier in the career, positions included Staffing Coordinator at Pinnacle People Australia, Bookings Consultant at Global Disability and Healthcare Services, Guest Service Agent at Sheraton on the Park, and Casual Food and Beverage Attendant at Starwood Hotels and Resorts. Sarah holds a degree in Human Resource Management from The University of Sydney Business School, which was completed in 2015.