Chelsea W. is an experienced IT professional currently serving as Manager of IT Infrastructure at Shannex Incorporated since May 2021, previously holding the position of Business Systems Analyst. Chelsea has a strong background in leading technology initiatives, documenting IT operations, and implementing strategic solutions, with particular expertise in managing IT support teams and ensuring security and privacy across technologies. Prior experience includes roles at Sherlock Clothing Ltd. as Director of Information Technology, and various positions in customer service and sales, showcasing a robust skill set in technical support, project management, and team leadership. Chelsea's technical proficiencies encompass LAN/WAN troubleshooting, ERP software support, server maintenance, and end-user training across multiple remote locations.
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