Megan So

Director, Customer Care at SHAPE

Megan So has a diverse range of work experience, starting with their current role as Director of Customer Care at Shape Properties Corp. Megan is responsible for managing customer care for projects such as The Amazing Brentwood and CF Richmond Centre. Prior to this, they were Customer Care Manager at Shape Properties Corp. Megan also worked as Sales Administration and Customer Care Manager at Holborn Holdings Ltd, where they oversaw customer care for projects including the Trump International Hotel & Tower Vancouver. Megan also served as Sales Administrator at Holborn Holdings Ltd. Megan's experience also includes roles such as Customer Care Coordinator and Sales Coordinator at KEY MARKETING Inc. Megan started their career as a Real Estate Assistant at RE/MAX Real Estate Services and later worked as a Customer Service Representative at TD. Megan's first job was as a Barista at Starbucks, where they excelled in customer service and took on additional responsibilities such as training new partners and managing store cleanliness.

Megan So completed their secondary education at Hugh McRoberts Secondary from 2003 to 2008. Megan then pursued higher education at Simon Fraser University from 2008 to 2013, where they obtained a Bachelor of Arts (B.A.) degree in Communication, General.

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Timeline

  • Director, Customer Care

    September, 2018 - present

  • Customer Care Manager

    September, 2017